This Privacy Statement sets out how we comply with European Union data protection requirements. This applies to the entire web site. Any changes to these policies will be notified to you on the web site and will be included in the updated Privacy Statement.
You can also access this Privacy Statement via our homepage and from the bottom of every page by clicking on the appropriate link.
Holidaysplease, its subsidiaries and affiliates are committed to respecting your privacy. We have structured our web site so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.
For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.
Holidaysplease is the Data Controller for the purposes of the Data Protection Act 1998 and the General Data Protection Regulation.
When you register for our Services on our Websites, for example signing up for marketing emails you may provide us with:
When you enquire about one of our Franchises, you may provide us with:
When you contact us, or we contact you to take part in any promotions, competitions, surveys or questionnaires about our services, we may collect:
We may also use personal data from other sources such as specialist companies that supply information, online media channels, our supplier partners and public registers. For example, this other personal data helps us to:
When you interact with us via our Social Accounts, we may collect:
We may also use personal data from social media sources such as Facebook advertising that supply information, cookie and third-party data. For example, this type of personal social media data helps us to:
When you use our website, we use data tracking software (‘cookies’) which allow us to collect:
Information about any devices you have used to access our Services (including the make, model and operating system, IP address, browser type and mobile device identifiers
We use personal data to effectively manage and improve the services we offer to you, including:
We may share the personal data we collect with other companies in the Holidaysplease, for the purpose of processing your Franchise sign up process.
We may also need to share personal data with other organisations in certain circumstances:
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area “EEA”). It may also be processed by companies operating outside the EEA who work for us or for one of our Service Providers.
We will send you relevant news and offers about our products and services in a number of ways, including by email, but only if you have previously agreed to receive these marketing communications or have engaged with us previously.
When you register with us on our Websites we will ask you if you would like to receive marketing communications.
We may also wish to contact you about your views to help us improve our products and services, so we may contact you for market research purposes. You can choose not to take part in our market research.
|Activity||Why we need to process your personal information||Lawful basis to process personal information|
|Email Marketing||To send information and marketing messages by email||Consent and Legitimate Interest|
|Postal Marketing||To send occasional marketing communications by post||Legitimate interest|
|Segmentation, analytics, marketing profiling||To provide targeted and appropriate marketing messages||Legitimate interest|
The protection and safe-guarding of your personal data is very important to us and we implement various security safeguards to protect your data, including:
However, whilst we take appropriate technical and organisational measures to safeguard your personal data, please note that we cannot guarantee the security of any personal data that you transfer over the internet to us.
You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or other device.
Under the Data Protection Act 1998 and the General Data Protection Regulation, you have the right to see the personal data we hold about you. This is called a Subject Access Request. If you would like a copy of the personal data we hold about you, or would simply like to ask any questions about how we collect, store and use personal data, please write to:
The Data Controller,
11-12 Cox Street,
Or via email to email@example.com