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  • Pathway To Partnership – Start Here
  • About Us
    • Why Choose Us?
    • Meet the Team
    • The British Franchise Association
    • Our Conference
      • Conference 2022
      • Conference 2023
      • Conference 2024
  • Latest News
  • Pathway To Partnership – Start Here
  • About Us
    • Why Choose Us?
    • Meet the Team
    • The British Franchise Association
    • Our Conference
      • Conference 2022
      • Conference 2023
      • Conference 2024
  • Latest News

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Pathway To Partnership

Step Three

Training That Sets You Up for Success

Watch the Next Video – Business Planning Meeting

Training That Sets You Up for Success

Real businesses need real training. Not crash courses, not group Zoom calls where no one knows your name.

With us, you get one-to-one accredited training, tailored to you, delivered at your pace, around your schedule, by people whose job is to help you succeed.

You don’t need experience. Everything is written for people new to the travel industry.

Training is broken into manageable sessions, delivered over Zoom, in person at our Birmingham head office, or a mix of both. It runs over 8 to 10 weeks, so it fits around your current commitments.

Training Diagram

And this isn’t generic, recycled content. Each session is tailored to you and your business, and comes with pre and post coursework, so you can reflect, apply what you’ve learned, and really embed your knowledge. It’s the kind of structure you’d expect from a professional course, and it’s accredited by the Institute of Travel and Tourism.

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What Our Training Covers:

  • Creating and Maintaining Your Website – How it works and how to manage it
  • Sales Through Service – Turn enquiries into bookings with confidence
  • Marketing – Google Ads, local outreach, social media and more
  • Systems – Cloud-based, custom-built tools to save you time
  • Industry and Supplier Knowledge – Learn who to book with and when
  • Operations – Day-to-day processes that keep your business running smoothly
Sandalwood WCA 1

“I couldn’t be happier with the support, guidance and training I’ve received from the team along the way. Although I have the autonomy I craved, I’ve also been made to feel incredibly welcome, part of a wider team where we share our thoughts, celebrate our wins, and support each other when needed. And that feeling of belonging to a wider family, all working towards a shared goal, really is the cherry on the cake!”

Natalie, Sandalwood Escapes

Built Around You

  • One-to-one training, not group sessions
  • Designed for beginners, no experience needed
  • Delivered by real people, not generic content
  • Pre and post-coursework to maximise your learning
  • Assessments so we know you’re understanding before moving on
  • Smaller sessions like IT security available on demand

Support That Doesn’t Stop

Your support doesn’t end when training does. You’ll have full access to our head office team, people who know your business inside and out.

We offer reactive support whenever you need help, from a quick system query to a complex booking question.

We also give you proactive support through monthly Hear to Help sessions with our team, regular marketing reviews to sharpen your campaigns, and an on-demand system packed with hundreds of FAQs, guides and how-to videos

Whatever stage you’re at, you’ll never feel stuck or alone.

Next Video: Business planning meeting

Watch Now

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