Journey To Success
Knowledge On Demand, From Anywhere & Anytime
The Journey to Success Portal is our inhouse custom built eLearning platform, which is an extension to our accredited one-to-one training program. This system allows you to be able to take your training to the next level with 24-hour access from any device.
The tagline on our homepage is ‘Knowledge on Demand’, and on the Journey to Success portal, this really is the case. We have thousands of videos, training documents, guides, hotel fact sheets, brochures, and images that users can access whenever and wherever they want.
The portal is designed – as an addition and a complement to our accredited one-to-one training and to enhance the franchisee experience. As a result, more than ever, franchisees will efficiently equip themselves and their businesses with expert knowledge and tools. This will not only result in more enquiries but also turning more of those enquiries into bookings.
Should you want to learn Google Ads from scratch or if you have lots of enquiries and want to brush up on the sales process, there are webinars available to you at the touch of a button. Should you be about to call a customer regarding a destination you have never visited – you can attain a good understanding of where to stay, where to go, and other essential information in a matter of minutes.
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Modules Available on the Journey to Success Portal:
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Our Modules Explained
In addition to our accredited one-to-one in person or via zoom training, we also offer the same training online to either go back and look over or to gather useful resources that you may need. These include:
Our in-depth destination guides give you a good understanding of any destination without having to have been there. With currently over 60 of the most popular destinations this ever-growing list will give you the essential training to be able to sell any destination. Details include Language, Vaccinations, Currency, and suppliers specialise/sell that destination.
Tour Operator Modules
Our tour operator modules focus on the tour operators we work on either how to use their online booking systems, what products they sell, and this is where you can find previous recordings of live webinars with the tour operators.
The Hotel modules are our guides to the hotel chains of the world with access to their brochure library, image library or any press releases they have sent out.
Cruise Line Modules
The cruise modules are an in-depth guide to the cruise lines that we work with access to the ships deck plans, access to their brochures and even training webinars that we have had with them.
The airline modules give our franchisees a great understanding of each airline from what they offer to even seating plans to help their customers pick the best seat for them. Additionally, there are even virtual reality videos to show customers what the different planes are like.
The airport modules give our franchisees an understanding of what each airport can offer including what shops, restaurants and lounges are available at that airport. There are even maps which our franchisees can pass on to their customers to get a feel of the airport before they travel.
The enhancement modules is the section for our exclusive partnerships this ranges from Covid testing to foreign currency. This is section has our training manuals and any training videos to help our franchisees to be able to sell these enhancements to their customers.
Our wellbeing module is a section of the e-learning site to go hand in hand with our exclusive partnership with Eveymind. In this section you will eb able to see the wellbeing webinars that we have hosted, as well as the instructions of how to download our app which hosts mental health courses.
Virtual Reality Modules
Our JTS virtual reality modules are our collection of virtual reality videos, these interactive videos are a great selling tool, as well as giving the franchisees a great understanding of a particular destination. These videos can either be shown on your desktop or even on your mobile wearing a virtual reality headset to get a realistic feel.
Our event section is the hub of our exclusive online training directly with the suppliers, with over 80 currently being hosted on the journey to success portal this training is ever-growing. On here you will be able to go back a view previous live webinars you might have missed, you will also be able to book your space on any upcoming webinars to guarantee your spot onto that training section.
The resource section of the portal is the hub for any documents or training guides that you might need, split off under relevant sections its never been easier to find the document you need right there and then.
As working in the travel industry, you get perks of being rewarded for a booking you do with certain suppliers or even discounted rates on your own holidays! On this part of the portal, we have listed all the rewards you get.