Franchise Overview & Leadership
- What is the background of the franchise and its leaders?
- How many franchisees have you recruited?
- How many active franchisees do you have?
- What are the long-term plans for the franchise business?
- What sets you apart from your competitors?
- What accreditations do you have?
- Are you a member of the British Franchise Association? If not, why?
- How long has the franchise been operating?
- Can you provide a history of your franchise growth and expansion?
Franchisee Selection & Criteria
- What are your criteria for choosing a franchisee?
- What would make you say no to someone joining as a franchisee?
- What makes a successful franchisee?
- Will I get a chance to meet with the support team before signing the franchise agreement?
- Do you have any special programs or incentives for first-time franchisees?
Training & Support
- What training will I receive?
- How will the training be delivered?
- Who will deliver the training?
- Is your training accredited? If not, why?
- What support do you offer beyond the initial training?
- How do you support underperforming franchises?
- How frequently do you offer refresher courses or ongoing training?
- Will I have a dedicated support manager or team member?
Financial Considerations
- What is the total franchise fee I need to pay?
- Will I be ‘upsold’ to a more expensive package when I join?
- What are the monthly fees?
- What does the average franchisee make per month?
- How much liquid capital will I need to maintain to cover the franchise until it breaks even?
- What is the average commission for a holiday?
- When will I receive my commission?
- Are there any additional hidden costs or fees outside of the franchise and monthly fees?
- What is the expected ROI (Return on Investment) timeline for a new franchisee?
Franchise Operations & Territory
- What will my territory be and how will it be protected?
- Can I open a retail store?
- How will I get new customers?
- How long is the franchise agreement for?
- Is there a break clause in the contract?
- Can you sell the franchise at the end of the term?
- If so, what exactly can you sell? E.g., brand, image rights, customers
- Will I have access to a proprietary system or software to help manage my franchise?
- How do you handle competing franchises in neighbouring territories?
